The Exchange Hotel Cardiff, Cardiff
About the Hotel
The Exchange Hotel, located in Cardiff Bay, is a 3.5-star establishment that was once the Coal Exchange and has been meticulously restored to preserve its historical grandeur. It features original architectural elements and has hosted numerous significant events, including concerts and TV shows. The hotel's rich history enhances its uniqueness, making it a noteworthy option for travelers seeking a blend of luxury and heritage. Guests can enjoy a variety of amenities while being conveniently situated near popular attractions like the Motorpoint Arena Cardiff.
Location
The Exchange Hotel is ideally located just a short distance from Cardiff's key attractions, including the Wales Millennium Centre and Techniquest. It benefits from a drop-off point at the front of the building and is within walking distance to public transport links, facilitating easy access to the rest of the city. Cardiff Airport is approximately 8.5 miles away, making it convenient for air travel.
Rooms
The Exchange Hotel offers 200 air-conditioned guest rooms, each complete with plush furnishings and modern amenities. Room features include flat-screen TVs and luxurious double spa baths, ensuring a comfortable stay. High-speed complimentary WiFi is available throughout the hotel. Accessibility options include specially designed rooms equipped with wet room showers.
Eat & Drink
Culley’s Bar & Restaurant provides a culinary experience that focuses on British cuisine made from local ingredients. The restaurant serves breakfast, lunch, and dinner, with an emphasis on seasonal dishes. Guests can enjoy choices from a varied menu, including indulgent afternoon tea and a selection of festive offerings. The dining atmosphere is designed to reflect the hotel’s historic setting while providing a modern twist on traditional meals.
Leisure & Business
Guests can take advantage of discounted gym access for a small fee and may also utilize the hotel's concierge services. The venue is equipped for events, with the Carruthers Suite and Grand Hall available for conferences, weddings, and other gatherings. Essential amenities include a 24-hour front desk and complimentary newspapers in the lobby.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Baggage storage
- Elevator
- Multilingual staff
Guest Parking
- Electric kettle
Services
- Tours/Ticket assistance
- Wedding services
- Newspaper service
- Bell staff/Porter
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Room features
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a lovely stay at this hotel. The rooms were comfortable and clean, the service was top-notch, and the location was just perfect. However, the dining options could be improved, and there were some downsides to the facilities.
The hotel is located in a quiet area very close to the bay, offering beautiful views and a relaxing atmosphere. The rooms are elegantly decorated with a lovely bathroom and interesting design, including a convenient dressing table to get ready. The service provided by the staff, especially the manager, was exceptional, with genuine apologies and top-notch professionalism. The dining experience, although not included in the room price, offers classic American dishes for a reasonable price. The facilities are well-maintained, providing a comfortable and enjoyable stay overall.
I absolutely loved my stay at this hotel! The rooms were beautifully designed, and having the jacuzzi was fabulous. The comfortable bed made me feel like I was sleeping on a cloud. The WiFi was reliable, keeping me connected throughout my stay.
I had a wonderful stay at this hotel. The rooms were cozy and had a lovely bathroom with a jacuzzi bath for added luxury. However, the beds were not made daily. The service was top-notch, with the staff going above and beyond to ensure our comfort. The location in Cardiff Bay was quiet and convenient, close to the docks area. The dining experience was pleasant, with fresh pastries available. The facilities were impressive, making my stay truly enjoyable.
I absolutely loved my stay at this hotel! The rooms were incredibly spacious with a very comfortable bed, and the jacuzzi added a touch of luxury. The service was top-notch, with staff who went above and beyond to make our stay memorable. The location was perfect, close to the bay and within easy reach of bars and restaurants. The dining experience was delightful, with a variety of sweet cakes to satisfy my sweet tooth. The facilities were excellent, making my stay even more enjoyable.
This hotel offers rooms with massive comfy beds and nice facilities but lacks varied dining options. The service from the staff was superb, ensuring a pleasant stay. The location in Cardiff Bay is convenient for exploring the area, but the dining experience may not meet all expectations.
I absolutely loved my stay at this hotel! The room with a jacuzzi bath was a special touch, and the air conditioning was a blessing. The facilities were top-notch, and the classy decor added a touch of luxury. However, the price could be a bit steep for some travelers.
The hotel is ideally located in Cardiff Bay, offering easy access to the bay area and close proximity to the city center. The rooms are comfortable and equipped with accessible bathrooms, including a Jacuzzi bath. The service provided by the staff is exceptional, with a strong focus on guest satisfaction. Dining options are varied, offering delicious meals at a reasonable price. The facilities are well-maintained, making for a pleasant stay overall.
The hotel had rooms with a huge jacuzzi, creating a relaxing atmosphere. However, the room was not cleaned or the beds made. On the bright side, the amazing bath made up for it!
The hotel had amazing rooms with stylish interiors and a jacuzzi, providing a cool and comfortable stay. The service was superb, with the manager going above and beyond to ensure a pleasant experience. The location is peaceful and close to the bay area, ideal for exploring. However, the dining options were not included and lacked variety. Overall, a luxurious stay with great facilities.
The hotel is conveniently located in Cardiff Bay, within walking distance to the bay and close enough to walk into the city center, making it ideal for exploring. The rooms are well-equipped with nice facilities and an easy chair, although cleanliness could be improved. The service was superb, with staff making great efforts to ensure a pleasant stay, despite some minor issues. The dining experience was included, offering traditional dishes at a fair value. The facilities are great with amenities like wedding services and tours assistance available.
I absolutely loved my stay at this hotel! The rooms were clean and comfortable, and the staff was incredibly friendly. The location was perfect, just a stone's throw away from the bay. The dining experience was excellent, with a variety of delicious dishes on offer. The facilities were top-notch, adding even more value to my stay.
The hotel has a lovely character with jacuzzi bath as a special touch, offering a fabulous stay with superb service. However, the prices might not be the most budget-friendly. The location is quiet, close to the bay, and easy to access the city center.
I had a wonderful stay at the hotel. The rooms were beautifully decorated and the bathroom was amazing, although housekeeping missed cleaning them. The service was exceptional, and the staff went above and beyond to make our stay memorable. The location, close to Cardiff Bay, was perfect for exploring the area. Dining options were not included, but the exquisite dishes were worth it. The facilities were top-notch, making our stay even more enjoyable.
The hotel is situated in a quiet area very close to the bay, making it convenient for exploring Cardiff Bay. The rooms are spacious and modern, and the service provided was exceptional. However, the dining options were limited, and the facilities could be improved. Overall, a comfortable and friendly stay at a reasonable price.